About
Hi, I am Senior Technical Support Engineering. Currently Working with Vadodara Municipal Corporation. I have an excellent capability of understanding as well as solving a problem using my analytical, quantitative and logical skills. I am hard working and always anxious for acquiring knowledge from the sources around which helps me learning more in a small span of time. I am gentle, polite and optimistic in nature and hold good communication and interpersonal skills.
Server Specialist
I am curerently Working as Senior Technical Support Engineer. Always looking for development and Technical skill development. keen to do R & D on Operating Systems. I have experience in Deployment systems also.
- Website: bhargavdubal.com
- Phone: +919033869343
- City: Ahmedabad, Gujarat
- WhatsApp: +919033869343
- Age: 35
- Email: [email protected]
- Freelance: Available
Facts
During the Professional career, I have served many customers like State Bank of India, GVK EMRI and many other PAN india project customers. Out of them many customer provided feedback to reporting managers and was appreciated by them.
879
Happy Customers To whom I served
5
Projects I have been leading
5
Companies I worked with.
15
Appreciation letters
Skills
Following are the skills developed during the professional career. Some are listed below.
Sumary
Bhargav Dubal
Expert with a wide variety of security, engineering, networking, and operating system software.
Education
Diploma in Electronics & communication
2007 - 2010
C.U. Shah, Wadhwan
Higher secondary Education
2004 - 2007
ST. Xaviers Mirzapur, Ahmedabad
Professional Experience
CMS IT Services Pvt Ltd
05/2021 – Still working
Senior Customer Support Engineer
- Hands-on experience with ONGC as a vendor engineer.
- Working as Senior Customer Support engineer
Sysnet Global Technologies Pvt Ltd
02/2020 – 05/2021
Associate Customer Engineer, Ahmedabad
- Hands-on experience with State Bank as a vendor engineer.
- Provided remote support of the corporate clients
- Helped improve IT service delivery, IT demand management and technology alignment through Management team (worked with SBI).
- Hands on experience with Microsoft teams Meetings and group.
Affinity Associates
03/2019 - 08/2019
Technical Support Analyst, Ahmedabad
- Handling Helpdesk & Ticketing systems on Cloud (Freshdesk)
- Managing client’s security posture via Bitdefender that is based on cloud.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Configured hardware, NAS devices to set up system for employees.
- Backup software used are Acronis Backup, Arc Serve.
Ensure Support Services
03/2014 – 02/2019
IT Specialist Engineer (L2)
- Received training and certification from NetApp to represent brand, explain technical functions of storage devices and guide product selection by customer.
- Hands-on experience on all kind of server like IBM (x-Series, Blade Center), HP, Dell, Lenovo Fujitsu, Lenovo.
- Team Lead responsible for monitoring call queue, reporting on ticket volumes and distribution of procedural/technical docs to my team.
- Hands on experience with Storage devices like IBM DSA HP datastor etc
HCL Infosystems Ltd.
05/2010 – 02/2014
Associate Customer Engineer
- Hands-on experience with State Bank as a vendor.
- Worked as a Technical Team leader for 3 years.
- Provided remote support of the corporate clients.
- Awarded as Star CE during the 2nd year.
Contact
You can contact me for any technical issues or for hiring me for your company.
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